Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

As soon as your order is shipped we will send you a track & trace code by e-mail.

Shipping rates vary based on location and order size. Please refer to our shipping policy for detailed information.

Shipping

Processing & delivery time
We aim to deliver your order within 2–3 business days.

Shipping costs

• Free shipping NL & BE on orders above €50 

• €7.95 shipping fee on orders up to €50

Delivery
Orders are shipped to the address provided at checkout. Please make sure your address details are correct. If a package cannot be delivered due to incorrect address information, any additional shipping costs may be charged to the customer.

Returns

You can return your order within 14 days after receiving it.

How to register your return

To request a return, email us at: info@chaydesigner.com
Please include:

• Your order number

• The items you want to return

• The reason for return (optional)

Return conditions

Returned items must be:

• Unused and unwashed

• In original condition

• Returned with any original packaging (where reasonably possible)

Return shipping costs

Return shipping costs are at the customer’s expense, unless the item is faulty or incorrect.

Refunds

Once your return has been received and inspected, we will process your refund within 14 days. Refunds are made to the same payment method used for the original purchase.

Return address

CHAY (Returns)
Groningenhaven 1-2
3433 PE Nieuwegein
The Netherlands

Yes, we accept returns within a specified period. Please review our return policy for more details

Log in to your account to track orders, manage addresses, and update personal information.

Sometimes yes, sometimes no. You have the option to leave your e-mail address for your desired product & size and we’ll notify you when the product is back in stock. 

CHAY specializes in modest swimwear and coordinated essentials, including swim sets, tunics, leggings, abayas, performance headscarves, and selected accessories. All items are designed to combine modesty, comfort, and a modern aesthetic.

Yes. All CHAY swim sets are designed specifically for swimming. They are made from high-quality, quick-drying fabrics that are breathable, lightweight, and comfortable in and out of the water.

Yes. CHAY swim sets include functional features such as hidden strap systems to prevent the tunic from rising, ensuring secure coverage during movement and swimming.

CHAY uses carefully selected performance fabrics:

• Swimwear & tunics: High-quality polyester blends
  
• Headscarves with strap: Polyester
  
• Headscarves with elastic (Violet): Nylon
  

All materials are chosen for durability, comfort, stretch, and quick-drying performance.

Yes. CHAY Performance Headscarves are designed for swimming and active use.

• The strap version offers a firm, stay-in-place fit.
  
• The elastic version provides extra flexibility and comfort.
  

Both options are lightweight, breathable, and quick-drying.